Terms of service

Terms of Service – RightMeds

Last updated: November 11, 2026

Overview
Welcome to RightMeds! The terms “we”, “us” and “our” refer to RightMeds. RightMeds operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). RightMeds is powered by Shopify Inc., Shopify Commerce Singapore Pte. Ltd or Shopify International Limited, depending on where RightMeds is located, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (the “Terms of Service”), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our privacy policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services. These Terms of Service do not limit any rights you may have under applicable consumer protection laws or any other non‑waivable statutory rights.

1. Access and Account
You must be at least the age of majority in your state or province of residence and give us consent to allow any minor dependents to use the Services on devices you own, purchase or manage. To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information. You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

2. Our Products
We strive to provide accurate representations of our products and services, but colors or appearance may differ due to device settings. We do not warrant that the appearance or quality of any products or services purchased will meet your expectations or be the same as depicted. Product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, region, or jurisdiction on a case‑by‑case basis.

3. Orders
Placing an order constitutes an offer to purchase and authorizes us and our payment processors to charge your selected payment method for the total amount. RightMeds reserves the right to accept or decline your order for any reason, subject to applicable law. Your order is not accepted until we confirm acceptance and process payment. Review your order carefully before submitting; we may be unable to accommodate cancellation requests after acceptance. If we do not accept, change, or cancel an order, we may attempt to notify you via the email, billing address, and/or phone number you provided. Purchases are subject to return or exchange solely in accordance with our Return & Refund Policy. You represent and warrant that your purchases are for personal or household use, not for commercial resale or export.

4. Prices and Billing
Prices, discounts, and promotions may change without notice. The price charged will be the price in effect at the time the order is placed and will be detailed in your order confirmation email. Unless expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges. Prices may differ between online and physical stores or third‑party sites. Promotions are governed by separate terms; if a conflict arises, the promotion terms prevail. You agree to provide current, complete, and accurate purchase, payment, and account information and to promptly update it as needed. You warrant that (1) you are authorized to use the payment method, (2) the information provided is true, correct, and complete, (3) charges will be honored, and (4) you will pay all applicable charges, including taxes, shipping, and handling.

5. Shipping and Delivery
Delivery times are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control. Title and risk of loss pass to you when we transfer products to the carrier, unless applicable law provides otherwise. We are not responsible for delays or failures caused by carrier or customs delays, natural disasters, labor disputes, supply shortages, outages, cyber incidents, governmental actions, or similar events. See our Shipping Policy for more details.

6. Intellectual Property
All trademarks, brands, text, images, graphics, reviews, video, and audio are owned by RightMeds, its affiliates, or licensors and are protected by U.S. and foreign IP laws. Product listings are managed and owned by RightMeds. Purchasing or receiving a product does not grant any IP rights in the product, its design, software, or underlying technology. You may use the Services for personal, non‑commercial purposes only. You must not reproduce, distribute, modify, create derivative works, publicly display, perform, repost, download, store, or transmit any material without prior written consent. Nothing in these Terms grants you a license to any patent, trademark, copyright, or other IP of RightMeds, Shopify, or third parties. All rights not expressly granted are reserved. RightMeds’s names, logos, product and service names, designs, and slogans are trademarks of RightMeds or its licensors. Shopify’s name, logo, and product names are trademarks of Shopify.

7. Optional Tools
Third‑party tools may be offered as part of the Services. We do not monitor or control these tools and provide them “as is” and “as available” without warranties or endorsements. We have no liability for your use of optional third‑party tools. Use them at your own risk and ensure you have read and agree to the third party’s terms. New features or tools may be added in the future and will be subject to these Terms.

8. Third‑Party Links
The Services may contain links to third‑party websites or embedded third‑party functionality. We are not responsible for the content, accuracy, or policies of those sites. Accessing third‑party sites is at your own risk, and we are not liable for any harm or damages resulting from such access or from transactions with third parties. Direct any complaints or questions about third‑party products or services to the third party.

9. Relationship with Shopify
Shopify provides the platform that powers RightMeds. While Shopify handles the technical delivery of the Services, all sales and purchases are made directly with RightMeds. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and RightMeds, including any injury, damage, or loss resulting from purchased products or services. You release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with RightMeds.

10. Privacy Policy
Our Privacy Policy explains how we may collect, use, and disclose personal information from your use of the Services. Because the Services are hosted by Shopify, Shopify also collects, uses, processes, and stores personal information about your access to and use of the Services, including transaction data. Shopify may use this information to provide, secure, and improve the Services, process transactions, and help prevent fraud. Information may be transmitted to and shared with Shopify and third parties located in countries other than your residence. Review our Privacy Policy and Shopify’s Privacy Policy for details.

11. Feedback
Any ideas, suggestions, feedback, reviews, proposals, or other content you submit (“Feedback”) grants us a perpetual, worldwide, sublicensable, royalty‑free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. You represent that you own or have all necessary rights to the Feedback, have disclosed any compensation received, and that the Feedback complies with these Terms. We have no obligation to keep your Feedback confidential, to pay compensation, or to respond. We may monitor, edit, or remove Feedback that we deem unlawful, offensive, libelous, defamatory, pornographic, obscene, or otherwise objectionable. You must not submit Feedback that violates any third‑party rights or contains viruses or malware.

12. Errors, Inaccuracies and Omissions
Occasionally there may be typographical errors, inaccuracies, or omissions in the Services (e.g., product descriptions, pricing, promotions, shipping charges, availability). We reserve the right to correct such errors, update information, and cancel orders if information is inaccurate, even after payment has been collected. If we cancel an order after payment, we will issue any required refund in accordance with applicable law.

13. Prohibited Uses
You may use the Services only for lawful purposes. You may not:

Engage in unlawful or malicious activities;
Violate any laws, regulations, or ordinances;
Infringe intellectual property rights;
Harass, abuse, defame, or threaten anyone;
Transmit false or misleading information;
Upload or share illegal or non‑compliant material;
Send unsolicited advertising, spam, or chain letters;
Impersonate any person or entity;
Engage in conduct that harms RightMeds, Shopify, or users, or exposes them to liability.

Additionally, you agree not to:

Upload viruses or malicious code;
Reproduce, duplicate, extract, sell, or exploit any portion of the Services;
Collect or track personal information of others;
Spam, phish, pharm, or pretext the services;
Use bots, spiders, scraping tools, AI tools, or automated means to access the Services;
Interfere with, bypass, or circumvent security measures.

We may suspend, disable, or terminate your account at any time without notice if we determine you have violated any part of these Terms.

14. Agents
An “Agent” is any software or service that takes autonomous or semi‑autonomous action on behalf of a person or entity. Agents must:

Identify themselves in all HTTP/HTTPS requests with a user‑agent string “Agent/[agent name]”;
Not conceal that the interaction is from an Agent, nor mimic human behavior to bypass CAPTCHAs or other detection mechanisms;
Respond truthfully to any query about whether they are human or computer;
Not circumvent or avoid any security or authorization measures.

We may limit, including by technical means, how Agents access, use, or interact with the Services.

15. Termination
We may terminate this agreement or your access to the Services at any time, in our sole discretion, without notice. You remain liable for all amounts due up to the termination date. The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that by their nature should survive.

16. Disclaimer of Warranties
The information presented is for general informational purposes only. We do not warrant its accuracy, completeness, or usefulness. Reliance on any information is at your own risk. We expressly disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non‑infringement. Some jurisdictions limit or do not allow disclaimer of implied warranties; where prohibited, the disclaimer may not apply.

17. Limitation of Liability
To the fullest extent permitted by law, RightMeds, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and Shopify and its affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, or replacement costs, arising from your use of the Services or any products procured through the Services, even if advised of the possibility of such damages. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

18. Indemnification
You agree to indemnify, defend, and hold harmless RightMeds, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims (including reasonable attorneys’ fees) arising from:

Your breach of these Terms of Service or incorporated documents;
Your violation of any law or third‑party rights; or
Your use of the Services.

We will notify you of any indemnifiable claim; failure to promptly notify does not relieve you of obligations unless materially prejudiced. We may control the defense and settlement of such claims, but will not settle any claim requiring non‑monetary obligations from you without your consent, which will not be unreasonably withheld. You must cooperate in the defense of indemnified claims and provide relevant documents.

19. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed. This shall not affect the validity of the remaining provisions. Nothing in these Terms limits any rights you may have under consumer protection laws that cannot be waived by contract.

20. Waiver; Entire Agreement
Failure to exercise or enforce any right or provision shall not constitute a waiver of that right or provision. These Terms, together with any policies or operating rules posted on this site, constitute the entire agreement between you and RightMeds regarding the Services, superseding any prior agreements, communications, or proposals, whether oral or written.

21. Assignment
You may not assign, transfer, or delegate this Agreement or any of your rights or obligations without our prior written consent; any attempt will be null and void. We may assign, transfer, or delegate these Terms and our rights and obligations without consent or notice to you.

22. Governing Law
These Terms are governed by the laws of the jurisdiction where RightMeds is headquartered or incorporated, without regard to conflict‑of‑law principles. You and RightMeds consent to the jurisdiction and venue of the courts located in that jurisdiction, except where prohibited by applicable law.

23. Translations
The Terms may be available in languages other than English. In case of inconsistency, the English version prevails. Disputes will be resolved in English unless otherwise determined by RightMeds or required by law.

24. Headings
Headings are for convenience only and do not limit or affect the interpretation of the Terms.

25. Electronic Communications
By using the Services or placing an order, you consent to receive transactional and service‑related communications electronically (email, in‑account notice, or posting on the Services). You are responsible for keeping your contact information current.

26. Changes to Terms of Service
You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of the Terms by posting updates on our website. It is your responsibility to check periodically for changes. Material changes will be notified in accordance with applicable law and will become effective on the date specified in the notice. Your continued use of the Services after any changes constitutes acceptance of those changes.

27. Contact Information
Questions about the Terms of Service should be sent to: support@shoprightmeds.com.